Member Services

Anytime, Anywhere!

We understand your time is very valuable.  Please remember that payments from your ACU account are free when you use Online Banking!  You can access your account in the top right corner of this page.  If you are not currently enrolled in online banking or would like to setup a savings and checking account, please call 575-748-9779 or toll free 1-855-746-2205. 

If you need to make a payment from another financial institution, we have a web service to assist you.  You can make your payment from a credit card, debit card or directly from your checking account!  To register, you will need to know your account number, date of birth and the last four of your social security number.  There is a $10.00 convenience fee for this service. 

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As always, you can also call us at 575-748-9779 and we will be happy to assist you! 

When the unexpected happens, make sure you have the coverage you need.  Artesia Credit Union has products that can help. We offer Gap insurance and Extended Warantees for your vehicle; Disability and Life Insurance for eligible members on your loan.  Click a link below to learn more about these great products!

GAP Coverage

Fill in the GAP on your next vehicle loan!

There could be a big difference between what your automobile insurance will pay and what you owe on your loan. Most cars depreciate by thousands of dollars as soon as they are purchased. And if your car is stolen, accidentally damaged beyond repair, or otherwise declared a total loss, you are still liable to pay the difference, or the “gap” between your insurer’s settlement and your loan balance. Without protection, that “gap” in cost will come out of your pocket!

GAP coverage could save you thousands.

GUARANTEED AUTO PROTECTION, or GAP is low-cost coverage that pays the potentially high-cost difference between your insurance settlement and your loan balance on items directly related to the purchase of your vehicle.*

It’s easy to be covered.

You can sign up for GAP when you finance your vehicle with Artesia Credit Union. For your convenience, the amount of your GAP can be easily rolled right into your monthly loan payment.

Mechanical Repair Coverage

The miles can add up but the repair costs don’t have to.

MEMBER’S CHOICE® Mechanical Repair Coverage can help deflect some risk of costly future, covered repairs keeping your vehicle running extra miles and extra years. With different coverage  levels and deductibles to choose, there’s a plan to fit your family’s budget.

Whether you depend on your vehicle for work or getting your family to school and activities, you need transportation that’s safe and reliable. The older your vehicle, the more it takes to keep it in good working order. Not making small repairs can lead to even more expensive repairs and ignoring other repairs can be dangerous.

Benefits of the program*:

• Good at any authorized repair facility in the U.S. or Canada
• Rental reimbursement: up to $35 per day for 5 days (up to an additional 5 days for a verifiable parts delay) from day one.
• 24-hour emergency roadside assistance: up to $100 per occurrence. Includes towing, battery jump start, fluid delivery, flat tire assistance and lock-out service.
• Travel expense reimbursement: up to $500 for lodging, food and rental expense when a covered breakdown occurs more than 100 miles from home.
• Transferable: if you sell your vehicle privately, the coverage can be transferred for a fee, adding resale value and appeal.
• Cancel-able: receive a full refund within the first 60 days or a pro-rated refund thereafter less an administrative fee.
• No out of pocket expense at time of mechanical repair: (except for any deductible and any repairs not covered by the policy)–the covered repair is paid directly to the authorized repair facility.

*Program details may vary by state. Ask a Member Services Representative for details or receive a quote by calling 575-748-9779.

Mechanical Repair Coverage is provided and administered by Consumer Program Administrators, Inc. in all states except CA, where coverage is offered as insurance by Virginia Surety Company, Inc., in FL, LA , OK and WI, where coverage is provided and administered by Automotive Warranty Services of Florida, Inc. (Florida License #60023) and in TX, where the Obligor and Administrator is Consumer Program Administrators, Inc., doing business as The Administrators of Consumer Programs; and in WA where the Obligor and Administrator is National Protection Care Company, Inc., all located at 175 West Jackson Blvd., Chicago Illinois 60604, 800.752.6265. This coverage is made available to you by CUNA Mutual Insurance Agency, Inc. In CA, where Mechanical Repair Coverage is offered as insurance (form MCCU-001-MBI), it is underwritten by Virginia Surety Company, Inc.

MRC-1613248.1-1016-1118 © CUNA Mutual Group 2016, All Rights Reserved.

TruStage: Insurance the credit union way.

Insurance protection is part of a solid financial plan. From getting a good rate on coverage for your car to making sure your life insurance is adequate, dependable insurance coverage ensures financial relief when you need it. And along the way, you’ll take comfort in knowing you’re protected.

TruStage insurance products and programs help members protect what matters most. Backed by nearly 80 years of working in partnership with credit unions and their members, you’ll find products for life, car, AD&D, long-term care, home and more. TruStage offers straightforward information, real value and assurance. And it’s only for credit union members like you.

To learn more, get quotes or just explore, visit trustage.com.

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© CUNA Mutual Group, 2012 All Rights Reserved

TruStage insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company. Auto and home insurance are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.



Artesia Credit Union is currently offering VISA Travel Money Cards.  These cards can be used anywhere a VISA debit card is accepted.

VISA Travel Money Cards are a great time saver, and a lot more flexible than merchant cards. It is also a safer alternative to carrying cash. We have different attractive designs and card options to choose from and it only takes a short time to pick one up.

Whether it is for a wedding,  graduation, or just money for your own vacation, a VISA Travel Money Card is the way to go!

Contact us to find out all the details!